Privacy Policy

Privacy Policy of Personal Data

This Privacy Policy (hereinafter referred to as the "Privacy Policy") applies to all information that the online store tangogold.com.ua, located on the domain tangogold.com.ua, may obtain about a visitor during the use of the online store's website, programs, and products.

1. Definitions

1.1. The following terms are used in this Privacy Policy: 1.1.1. "Site Administration of the Online Store" (hereinafter referred to as the "Site Administration") — authorized personnel responsible for managing the site, acting on behalf of the user of the brand and portal (hereinafter referred to as the "user"), who organize and/or carry out the processing of personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, and the actions (operations) performed with personal data. 1.1.2. "Personal Data" — any information that relates directly or indirectly to a specific or identifiable individual (data subject). 1.1.3. "Processing of Personal Data" — any action (operation) or set of actions (operations) performed with the use of automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, usage, transfer (distribution, provision, access), anonymization, blocking, deletion, destruction of personal data. 1.1.4. "Confidentiality of Personal Data" — a mandatory requirement for the operator or other persons who have gained access to personal data not to disclose or distribute them without the consent of the data subject or other legal grounds. 1.1.5. "Visitor of the Online Store Website" (hereinafter referred to as the "Visitor") — a person who has access to the site via the Internet and uses the site of the online store. 1.1.6. "Cookies" — a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server every time it tries to open a page of the corresponding site. 1.1.7. "IP Address" — a unique network address of a node in a computer network built on the IP protocol.

2. General Provisions

2.1. The Visitor’s use of the online store’s website implies consent to this Privacy Policy and the conditions for the processing of personal data. 2.2. By agreeing to the use of cookies when first visiting our website, the Visitor consents to the use of cookies each time they visit the website. 2.3. If the Visitor disagrees with the terms of this Privacy Policy, they must stop using the online store’s website. 2.4. This Privacy Policy applies only to the online store website tangogold.com.ua. The online store does not control and is not responsible for third-party websites that the Visitor may access via links available on the online store’s website. 2.5. The Site Administration does not verify the accuracy of the personal data provided by the Visitor of the online store website. 2.6. Before disclosing any third party’s personal information on the website, the Visitor must obtain that person's consent to the disclosure and processing of their information in accordance with this Privacy Policy.

3. Subject of the Privacy Policy

3.1. This Privacy Policy establishes the obligations of the Site Administration to ensure the non-disclosure and protection of personal data that the Visitor provides upon request by the Site Administration when registering on the online store’s website or when placing an order to purchase goods. 3.2. The personal data open for processing under this Privacy Policy are provided by the Visitor by filling out the registration form on the online store website tangogold.com.ua in the respective section and include the following information:

  • 3.2.1. Visitor's last name, first name, and patronymic;
  • 3.2.2. Visitor's contact phone number;
  • 3.2.3. Email address (e-mail);
  • 3.2.4. Delivery address of the product;
  • 3.2.5. Place of residence of the Visitor.

3.3. The online store protects the data that is automatically transmitted during the viewing of ad blocks and when visiting pages where the system's statistics script (“pixel”) is installed:

  • IP address;
  • Information from cookies;
  • Information about the browser (or another program that provides access to the display of ads);
  • Access time;
  • The address of the page where the ad block is located;
  • Referrer (address of the previous page).

3.3.1. Disabling cookies may result in the inability to access parts of the online store’s website that require authorization. 3.3.2. The online store collects statistics about the IP addresses of its Visitors. This information is used to identify and resolve technical problems and to monitor the legality of financial transactions.

3.4. Any other personal information not specified above (purchase history, browsers used, operating systems, etc.) is subject to secure storage and non-disclosure, except in cases provided for in clauses 5.2 and 5.3 of this Privacy Policy.

4. Purpose of Collecting User Information

4.1. The Visitor's personal data may be used by the Site Administration for the following purposes:

  • 4.1.1. Identifying the Visitor registered on the online store’s website to place an order and/or conclude a remote sales contract for goods from tangogold.com.ua.
  • 4.1.2. Providing the Visitor with access to personalized resources of the online store’s website.
  • 4.1.3. Establishing feedback with the Visitor, including sending notifications, requests related to the use of the online store’s website, providing services, processing requests, and inquiries from the Visitor.
  • 4.1.4. Determining the Visitor’s location to ensure security and prevent fraud.
  • 4.1.5. Verifying the accuracy and completeness of the personal data provided by the Visitor.
  • 4.1.6. Creating an account for making purchases, if the Visitor has agreed to create an account.
  • 4.1.7. Notifying the Visitor of the online store’s website about the status of their order.
  • 4.1.8. Processing and receiving payments, confirming tax or tax benefits, disputing payments, determining the Visitor's eligibility for a credit line.
  • 4.1.9. Providing effective customer and technical support to the Visitor in case of problems related to the use of the online store’s website.
  • 4.1.10. Providing the Visitor, with their consent, with updates on products, special offers, information on prices, newsletters, and other details on behalf of the online store or its partners.
  • 4.1.11. Carrying out advertising activities with the Visitor's consent.
  • 4.1.12. Granting the Visitor access to the online store’s partners’ websites or services to receive products, updates, and services.

5. Methods and Terms of Personal Data Processing

5.1. The processing of the Visitor's personal data is carried out without time limits by any legal means, including in personal data information systems, with or without the use of automation tools.

5.2. The Visitor agrees that the Website Administration has the right to transfer personal data to third parties, courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the Visitor's order placed on the website of the online store "Store Name," including product delivery.

5.3. The Visitor's personal data may be transferred to authorized state authorities in accordance with and as prescribed by the legislation of Ukraine.

5.4. In the event of loss or disclosure of personal data, the Website Administration shall inform the Visitor of the loss or disclosure of personal data.

5.5. The Website Administration takes necessary organizational and technical measures to protect the Visitor's personal information from unlawful or accidental access, destruction, alteration, blocking, copying, dissemination, and other unlawful actions by third parties.

5.6. The Website Administration, together with the Visitor, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the Visitor's personal data.

6. Obligations of the Parties

6.1. The Visitor is obliged to:

6.1.1. Provide information about personal data required to use the online store's Website.

6.1.2. Update or supplement the provided personal data information in case of any changes.

6.2. The Website Administration is obliged to:

6.2.1. Use the received information solely for the purposes specified in section 4 of this Privacy Policy.

6.2.2. Ensure that confidential information is kept secret and not disclose personal data in cases not specified in this Privacy Policy without the user's prior written consent, nor sell, exchange, publish, or disclose in any other possible way the user's personal data, except for clauses 5.2 and 5.3 of this Privacy Policy.

6.2.3. Take precautions to protect the confidentiality of the Visitor's personal data according to procedures generally used to protect such information in business practice.

6.2.4. Block personal data related to the respective Visitor upon request from the user, their legal representative, or an authorized body for the protection of personal data subjects' rights, for the period of verification, in case inaccurate personal data or unlawful actions are identified.

7. Responsibilities of the Parties

7.1. If the Website Administration fails to fulfill its obligations, it is liable in accordance with the legislation of Ukraine, except for the cases provided by clauses 5.2, 5.3, and 7.2 of this Privacy Policy.

7.2. In the event of the loss or disclosure of Confidential Information, the Website Administration is not responsible if this confidential information:

7.2.1. Became public knowledge before its loss or disclosure.

7.2.2. Was received from a third party before it was obtained by the Website Administration.

7.2.3. Was disclosed with the Visitor's consent.

8. Dispute Resolution

8.1. Before taking legal action in court regarding disputes arising from the relationship between the Visitor of the online store's Website and the Website Administration, a claim (written proposal for voluntary dispute resolution) is mandatory.

8.2. The recipient of the claim must notify the claimant in writing of the results of the claim's consideration within 30 calendar days from the date of receipt of the claim.

8.3. If an agreement is not reached, the dispute will be referred to a judicial body in accordance with the current legislation of Ukraine.

9. Additional Terms

9.1. The Website Administration reserves the right to make changes to this Privacy Policy without the Visitor's consent.

9.2. The new Privacy Policy comes into force upon its publication on the Website of the online store, unless otherwise provided by the new version of the Privacy Policy.

9.3. Information about the current privacy policy is available at: https://tangogold.com.ua/politika-konfidencialnosti/

 

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